News & Events
Recall update - 9 Sep 2013
Caracal Model C Pistol Product Safety Warning and Recall Notice
Caracal International LLC previously instituted a recall of Caracal Model C pistols on March 28, 2013 for batch numbers from SC188- to SC222.
Caracal is now issuing this recall of all Model C pistols in all markets, following the completion of a full investigation. Caracal is initiating this voluntary recall of Model C pistols because the safety of its customers is paramount.
This recall affects all Model C pistols, including but not limited to those with serial numbers which start with the following letters: HM, AA, AD, AG, CA, CB, CC, CD, CE, CF, CG, CH, CI, CJ, CK, CL, CM, CN, CP, CR and CS.
If you own or have access to a Caracal Model C pistol, PLEASE DO NOT LOAD OR FIRE YOUR PISTOL. Please contact Caracal customer care immediately to arrange to have your Model C pistol returned. Caracal will provide you with a full refund of the purchase price of your Caracal Model C pistol or vouchers for other Caracal products. Unfortunately, the potential safety issues cannot be addressed through a repair of the Model C pistol and all Model C pistol’s must be returned for refund.
Step 1 - Please contact customer care in accordance with the below details and provide your name, address, telephone number and details of your purchase.
- For USA Customers Contact us at +205-655-7050 or firstname.lastname@example.org
For International Customers Contact us ar +971 4 21 22 055 or email@example.com
If you have sold or transferred your Caracal Model C pistol to any other person, we ask you to please contact us in any event and provide us with
the name and contact information for the person to whom you sold any Model C Pistol so that we may also notify that person of this recall.
Step 2 Customer care will contact you to arrange for a refund in accordance with the above.
We apologize for any inconvenience that this may cause and thank you for your patience and cooperation.
ADIHEX 2013, 04 - 07 Sep, 2013
Venue :Abu Dhabi National Exhibitions Company (ADNEC)
Held under the patronage of His Highness Sheikh Hamdan Bin Zayed Al Nahyan, Ruler’s Representative in the Western Region and Chairman of the Emirates Falconer‘s Club, and supported by the Abu Dhabi Tourism & Culture Authority, the Abu Dhabi International Hunting and Equestrian Exhibition (ADIHEX) is the only dedicated consumer and trade event in the Middle East for weaponry, equestrian, outdoor & marine sports, safari, arts & antiques, and promotion & preservation of culture and heritage since its launch in 2003.
Tawazun will be showcasing the latest products of its participating subsidiaries, Carcal, Merkel, Caracal Light Ammunitions and Remaya.
DSEI, 10 - 13 Sep 2013, London, UK
Tawazun and its members are participating in DSEI in UK. DSEI is the largest fully integrated defence and security show in the world, featuring Air, Naval, Land and Security show content. Based in ExCeL, London every two years, the event provides unrivalled access to key markets across the globe.
Combining a high quality of exhibitors across the supply chain, networking opportunities and the ability to see new technologies first hand on the show floor, DSEI provides an inspirational experience to nearly 30,000 visitors.Tawazun members will showcase thier latest products
LAAD Defense & Security, 9-12 April 2013, Rio de Janiero, Brazil
Caracal, a subsidiary of Tawazun holding, is participating in the LAAD Defense & Security, 9 -12 April 2013, Rio de Janiero, Brazil.
This biennial event brings together Brazilian and international companies specialized in providing equipment, services and technology for Armed Forces, Police Chiefs, Special Forces and corporate security managers.
For more info, please visit http://www.laadexpo.com.br.
Caracal Model C Pistol Recall Notice
March 28, 2013 1:36:58 PM : Update to February 27, 2013 Caracal C Pistol Recall
Caracal International LLC instituted a recall of Caracal Model C pistols on February 27, 2013 pending an investigation, because the safety of its consumers is paramount to Caracal.
Caracal has completed its investigation and determined that this recall only applies to a limited number of slides of Model C pistols that had been improperly heat treated.
We are firmly committed to safety and would like to exchange all affected Model C pistols with new ones.
How to determine if your Model C pistol needs to be exchanged:
Remove the slide from the pistol, following the steps given in the user manual for your pistol. On the inside bottom of the slide you will find an engraved batch number starting with SC, as shown in the photograph below.
Only slides with batch numbers from SC188- to SC222- are covered by this recall and have to be exchanged.
If you own or have access to a Caracal Model C pistol covered by this recall, PLEASE DO NOT LOAD OR FIRE YOUR PISTOL. Contact customer care to arrange to have your Model C pistol shipped to Caracal. We will replace your pistol and return a new one to you free of charge as quickly as possible.
If you sold or transferred your Caracal Model C pistol, please contact customer care and provide us with the name and contact information for the person to whom you sold or transferred it, so that we can notify them of this recall.
How to arrange to have your Model C pistol exchanged:
Step 1 - Contact us and provide your name, address, telephone number, the serial number of your Model C pistol, and the batch number on the slide.
For Customers in the United States:
Contact us at 205-655-7050 or firstname.lastname@example.org
For Customers in Europe:
Contact us at +49 (0) 3681 854 257 or email@example.com
For Customers in other countries:
Contact us at +971(02) 4927111 or firstname.lastname@example.org
Step 2 - We will send you a pre-paid shipping label and package with instructions so you can return your Model C pistol to us FREE of charge.
Step 3 - We will ship you a new Caracal Model C pistol, FREE of charge. When we do, we will also send you a FREE magazine to thank you for your patience and cooperation. Again, we will make every effort to return your new Model C pistol as soon as possible.
Caracal International LLC
Recall Notice Caracal Model C Pistol
Feb 28, 2013 3:36:58 AM : Caracal International LLC has been informed about an incident in which the slide of a Caracal Model C pistol malfunctioned and broke during firing causing personal injury. We are thoroughly investigating this incident to determine the cause(s) and are initiating this voluntary recall to protect the safety of our customers.
Caracal aims to conclude its investigations as quickly as possible. Further updates will be posted in the Caracal’s website that will include further information on the limited number of defected Caracal Model C pistols.
Until this investigation is concluded and if you own or have access to a Caracal Model C pistol,
PLEASE DO NOT LOAD OR FIRE THE CARACAL MODEL C PISTOL.
Customers may choose to wait until further information in respect to the investigation or arrange to have the pistol replaced free of charge, using the following steps:
Step 1 Contact our customer care center nearest you and provide the serial number of your pistol.
- For Customers in the United States Contact us directly at 205-655-7050 or email@example.com
- For Customers in Europe Contact us directly at +49 (0) 3681 854 257 or firstname.lastname@example.org
- For Customers in other countries Contact us directly at email@example.com
If you have sold or transferred your Caracal Model C pistol, please contact us using the above information and provide us with the name and contact information for the person to whom you sold it so that we can notify them of this recall.
Step 2 After contacting customer care center, we will send you a prepaid shipping box with instructions so that you can return your pistol to us, free of charge.
Step 3 We will replace your pistol and return it to you free of charge as quickly as reasonably possible.
Caracal apologizes for any inconvenience that this may cause, and thank you for your patience and cooperation.
IDEX 2013, 17 - 21 February 2013, Abu Dhabi, UAE
Caracal as subsidiary of Tawazun holding who is participating & shall be taking part in the International Defence Exhibition and Conference (IDEX 2013). IDEX is the only international defence exhibition and conference in the MENA region demonstrating the latest technology across land, sea and air sectors of defence. It is a unique platform to establish and strengthen relationships with government departments, businesses and armed forces throughout the region.It is the ultimate biennial event for participants to establish and strengthen ongoing relationships with governments, businesses and armed forces across the region. Exhibitors can showcase the latest technology and products, demonstrate capabilities of live equipment, and host guests and clients at private presentations and networking events.
For more info, please visit http://www.idexuae.ae/#/home.
Caracal Safety Warning and Recall Update
Feb 12, 2013 1:36:58 PM : Caracal International wishes to inform customers that the first batches upgrade parts pistols are ready for customers.
Again we apologize for any inconvenience this may have caused, but please know Caracal International is completely committed to both customer safety and satisfaction with their products. If you have any questions or concerns, feel free to contact Caracal International LLC at firstname.lastname@example.org
Shot Show 2013, January 15-18 ,Las Vegas
Caracal, a subsidiary of Tawazun holding, is participating & sponsoring the Shot Show 2013, Las Vegas, January 15-18 2013.
The Shooting, Hunting, Outdoor Trade Show (SHOT Show) and Conference is the largest and most comprehensive trade show for all professionals involved with the shooting sports, hunting and law enforcement industries. It is the world's premier exposition of combined firearms, ammunition, law enforcement, cutlery, outdoor apparel, optics and related products and services. The SHOT Show attracts buyers from all 50 states and more than 100 countries. The SHOT Show is owned and sponsored by the National Shooting Sports Foundation and is produced and managed by Reed Exhibitions.
Caracal will start the event by participating at SHOT Show Media Day at the RangeT, Monday, January 14, 2013 at the Boulder Pistol & Rifle Range, Boulder City, Nevada.
Caracal will present its line of pistols, including the new Caracal F in Caliber .40 and the sub-compact model SC in 9mm. In addition, Caracal will introduce the CC10 carbine to the public.
Caracal Safety Warning and Recall Notice Update
Oct 23, 2012 2:36:19 PM As an update to the October 19, 2012 recall notice, Caracal International LLC wishes to advise its customers that it will take approximately 12 weeks before we receive upgraded part(s) and can schedule a date for you to return your pistol to Caracal for this product upgrade. We apologize in advance for this inconvenience.
Caracal F and C Pistol Safety Warning And Recall Notice
Oct 19, 2012 2:24:00 PM : Caracal International LLC has determined a potential condition of the trigger unit in a very limited number of Caracal F and C pistols that could possibly allow the pistol to fire when dropped onto a hard surface with a round in the chamber. Although Caracal has not received any reports of injuries, it is initiating this voluntary recall to protect the safety of its customers because of the remote possibility of an unintentional discharge occurring.
The affected Caracal pistols have serial numbers that begin with B, C, F, L, or M. If your pistol’s serial number begins with one of these letters, please follow the following steps.
Only the Caracal F and C pistols with the serial numbers identified above are affected by this recall. If your pistol has a different serial number, it is not subject to the recall.
If you own a Caracal F or C pistol with a serial number identified as being affected by this recall, please do not load or fire your Caracal F or C pistol and contact us immediately to arrange to have the trigger unit replaced, completely free of charge, using the following steps:
Step 2 - Your firearm will be returned as quickly and efficiently as possible.
We apologize for any inconvenience that this may cause, and to thank you for your patience and cooperation.
Milipol Qatar 2012, 8 - 10 October 2012, Doha, Qatar
Caracal as subsidiary of Tawazun holding is exhibiting at the region's most influential trade exhibition dedicated to internal state security, Milipol Qatar 2012. The '9th International Exhibition of Internal State Security' will take place in October 8-10, 2012, at the Doha Exhibition Centre in Qatar.
Milipol Qatar, co-organised by the Ministry of Interior of Qatar and the France based Milipol organisation since 1996, welcomes every two years industry professionals from the Middle East, Near East and Asia. A leading international event, Milipol Qatar is the technological showcase for innovative products and services in the public and industrial security sector worldwide, and for companies from around the world wishing to develop their business in and around the Middle East.
For more info, please visit http://www.milipolqatar.com/.
ADIHEX 2012, 5 - 8 Sept. 2012, Abu Dhabi, UAE
Caracal as subsidiary of Tawazun holding who is participating & shall be taking part in ADIHEX 2012, The Abu Dhabi International Hunting and Equestrian Exhibition. This annual event features camel auctions, saluki beauty contests, art competitions and traditional hunting and equestrian activities and visitors enjoy purchasing the latest camping, hunting, equestrian and weaponry equipment from over 500 brands. In addition, it has a designated heritage area to acquaint visitors with the deep-rooted traditions of Abu Dhabi and the UAE.
For more info, please visit http://www.adihex.net/.
Eurosatory 2012, 11 - 15 June 2012, Paris, France
Caracal as subsidiary of Tawazun holding who is participating in Eurosatory 2012, the most prominent international exhibitions, which has a global coverage of defense and homeland security. Thousands of visitors and many delegations come from all over the world to attend the event, to catch up with the latest technological clusters, new equipment and weapon systems.
For more info, please visit http://www.eurosatory.com/#/home.
The International Border Security, 2 - 7 June 2012, Riyadh, Saudi Arabia
Caracal as subsidiary of Tawazun holding who is participating & sponsoring the International Border Security Exhibition and Conference that will be held in Riyadh, Saudi Arabia. The event is under the patronage of H.H. Prince Naif bin Abdulaziz Al Saud and is set to appraise the efforts of the Kingdom of Saudi Arabia in developing and securing it's borders. It also sheds the light on border security and highlight the problems, solutions and modern trends. In addition, the conference is also aimed at identifying the exceptional experience and expertise in border security at the local, regional and international levels.
Caracal unveils CC10 9x19mm Carbine Abu Dhabi, 19 March 2012
Leading small arms manufacturer, Caracal, has introduced its first 9mm carbine at ISNR 2012.
The Caracal CC 10, adding another level of performance and modularity to Caracal's weapon family, will be available to customers in 2 variants: The CC10 SB (short barrel version) and the CC10 LB (long barrel version).
Where the SB version is aiming for the professional law enforcement market, the LB version is aiming to the civil consumer market as it is ideal for sports target shooting.
The CC10 includes most modern technologies to provide highest reliability, precision and safety. Some of the CC10 features are a short travel trigger, magazines with 15, 18 or 30 round capacity (magazines are interchangeable with the Caracal pistol family), ambidextrous magazine release and full tactical rails.
Chief Operating Officer of Caracal, said: "The Caracal CC10 represents another example of Caracal's commitment to innovation and focus on the continuous improvement of its range of products to meet the requirements of Caracal customers all over the world.
Shot Show 2012, Media Day at the Range
16th JAN, 2012
Caracal USA has demonstrated its products at the Media Day at the Range.
Products were tried out by many attendees from all kind of media with different sight systems and accessories.
The debut of Caracal, participating first time in this event, as well as the media campaign launched in November, attracted approx 500-600 visitors to our stand. Around 5000 rounds were shots in total by our visitors. Some of the statements we received about the CARACAL pistols: were superior trigger system, low felt recoil, easy and smooth handling and distinctive grip design.
The Quick Acquisition Sight System got the most positive comments for its unique target acquisition and generated a huge interest.
The Media day at the range was a very successful day for Caracal. As per the morning of 17th, videos and reports were already posted on the Internet by some of the visitors.
South African Demo
The Caracal 9mm visited its wild relation in South Africa. When the pistol was
demonstrated to key shooters in the bush. In hot then cold, dusty and humid conditions
the pistol performed to a very high standard and will very soon be introduced to the South
African market. Several dealers in Johannesburg and Pretoria have already agreed to stock
the UAE made pistol.
IPSC Competition Team
UAE in partnership with Caracal has proudly trained its first International Practical Shooting
Competition (ISPC) team. Comprised of UAE nationals the team travelled to Paris to participate in
the 2011 competition using standard factory Caracal F pistols. The team shot in the Production
Division (i.e. standard non-customized weapons) in the Level III competition. Both the team and
the pistol performed admirably and it was noted how Caracal's short reset trigger was a major aid
to the fast firing shooters.